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Subscription Plans

Choose the plan that fits your business needs and scale as you grow.

Plan Overview

TheCompanyApp offers three subscription tiers designed for different business sizes and requirements:

  • Free: Full features for solo operations
  • Business: Team collaboration for up to 10 members
  • Enterprise: Unlimited scale with AI and advanced features

All plans include:

  • Native iOS and iPadOS apps
  • iCloud data sync and backup
  • Offline functionality
  • Barcode scanning
  • Order and inventory management
  • Dispatch and logistics tracking
  • Contact management
  • Basic analytics

Free Plan

Perfect for solopreneurs and small operations.

Who It's For

  • Solo business owners
  • Freelancers
  • Individual operators
  • Users testing the platform
  • Businesses not requiring team collaboration

Features Included

Core Functionality:

  • 1 user with full access
  • Unlimited orders
  • Unlimited inventory items
  • Unlimited contacts
  • Dispatch tracking
  • Basic task management

Data Management:

  • Local device storage
  • iCloud sync for personal use (single account)
  • Offline access to all features
  • Standard backup and restore

Tools:

  • QR code and barcode scanning
  • Smart search and filters
  • Invoice generation
  • Label printing

Analytics:

  • Basic analytics snapshots
  • Stock in/out tracking
  • Simple reports
  • CSV export

Support:

  • Email support
  • 48-hour response time
  • Knowledge base access
  • Community forum

Limitations

No Team Collaboration:

  • Cannot share company data with others
  • No CloudKit sharing
  • Single user only

Basic Reporting:

  • Standard reports only
  • No advanced analytics
  • No predictive insights
  • Limited export options

No API Access:

  • Cannot integrate with other systems
  • No webhook support
  • No ERP/CRM connections

Standard Support:

  • Email only
  • Longer response times
  • No priority handling

Pricing

Free forever – no credit card required to start.

Getting Started

  1. Download TheCompanyApp from App Store
  2. Create your company
  3. Start managing orders and inventory immediately
  4. Upgrade anytime as you grow

Business Plan

Collaboration and visibility for growing teams.

Who It's For

  • Small to medium businesses
  • Companies with 2-10 team members
  • Operations requiring real-time collaboration
  • Businesses needing role-based access
  • Growing companies preparing to scale

Features Included

Everything in Free, Plus:

Team Collaboration:

  • Up to 10 team members
  • CloudKit real-time data sharing
  • Simultaneous multi-user access
  • Automatic conflict resolution
  • Team activity visibility

User Management:

  • Role-based access control:
    • Owner
    • Admin
    • Manager
    • Warehouse
    • Sales
    • Finance
  • Custom permission assignment
  • Secure invitation system
  • User activity tracking

Shared Workflows:

  • Shared dashboards
  • Task assignment to team members
  • Order approval workflows
  • Team performance metrics

Enhanced Analytics:

  • Integrated analytics across team
  • Performance by team member
  • Workload balancing views
  • Custom date ranges

Better Support:

  • Priority email support
  • 24-hour response time
  • Guided onboarding
  • Setup assistance

Limitations

Team Size Cap:

  • Maximum 10 team members
  • Owner + 9 participants
  • Cannot exceed without upgrading

No AI Features:

  • No predictive analytics
  • No demand forecasting
  • No AI-powered insights

No API Access:

  • Cannot integrate externally
  • No custom integrations
  • No webhook support

Standard SLA:

  • Email support only (no phone)
  • 24-hour response time
  • Business hours support

Pricing

Available as in-app purchase or contact sales for pricing.

Billing:

  • Monthly or annual subscription
  • Per-company pricing (not per-user)
  • Cancel anytime
  • Downgrade to Free if needed

Getting Started

  1. Start with Free plan
  2. Build your company data
  3. Tap Settings → Subscription → Upgrade
  4. Select Business plan
  5. Invite team members via CloudKit share link
  6. Assign roles and permissions

Enterprise Plan

Data intelligence and AI at scale for large operations.

Who It's For

  • Large organizations (10+ team members)
  • Complex multi-location operations
  • Data-driven businesses
  • Companies requiring integrations
  • Organizations needing custom solutions

Features Included

Everything in Business, Plus:

Unlimited Scale:

  • Unlimited users
  • No team size restrictions
  • Scale without limits
  • Departmental organization

Advanced Permissions:

  • Granular permission system
  • Custom role creation
  • Department-based access
  • Project-specific permissions
  • Advanced security controls

AI and Intelligence:

  • AI assistant for operations
  • Predictive analytics
  • Demand forecasting
  • Performance predictions
  • Optimization recommendations
  • Intelligent insights

Integrations:

  • REST API access
  • Webhook support
  • ERP system integrations:
    • QuickBooks
    • Xero
    • SAP
  • CRM connections:
    • Salesforce
    • HubSpot
  • Custom integrations
  • Real-time data sync

Advanced Analytics:

  • Custom report builder
  • Advanced visualization
  • Predictive modeling
  • Trend analysis
  • Automated reporting
  • Scheduled report delivery

Custom Workflows:

  • Workflow automation
  • Custom approval chains
  • Automated task creation
  • Event-driven actions
  • Business rule engine

Premium Support:

  • Dedicated account manager
  • 24/7 phone and email support
  • 2-hour response time SLA
  • Screen sharing sessions
  • Custom training programs
  • Priority bug fixes
  • Quarterly business reviews

Enterprise Features:

  • Audit logging
  • Compliance reporting
  • Advanced security
  • Custom development support
  • Dedicated implementation team
  • Change management assistance

No Limitations

Truly Unlimited:

  • No user count limits
  • No API rate limits (fair use)
  • No feature restrictions
  • Full platform access
  • Custom feature development available

Pricing

Custom pricing based on:

  • Number of users
  • Required integrations
  • Support level needed
  • Custom development
  • Implementation services

Contact sales for quote:

  • Tailored to your needs
  • Volume discounts available
  • Annual contracts recommended
  • Implementation services included

Getting Started

  1. Contact sales team
  2. Discuss business requirements
  3. Receive custom proposal
  4. Sign enterprise agreement
  5. Implementation begins:
    • Dedicated onboarding team
    • Data migration assistance
    • Custom training
    • Integration setup
  6. Go-live with dedicated support

Plan Comparison

| Feature | Free | Business | Enterprise | |---------|------|----------|------------| | Users | 1 | 10 | Unlimited | | iCloud Sync | ✓ | ✓ | ✓ | | CloudKit Sharing | — | ✓ | ✓ | | Orders & Inventory | Unlimited | Unlimited | Unlimited | | Contacts | Unlimited | Unlimited | Unlimited | | Barcode Scanning | ✓ | ✓ | ✓ | | Dispatch Tracking | ✓ | ✓ | ✓ | | Basic Analytics | ✓ | ✓ | ✓ | | Advanced Analytics | — | ✓ | ✓ | | Task Assignment | — | ✓ | ✓ | | Role Permissions | — | ✓ | ✓ | | Custom Roles | — | — | ✓ | | AI Assistant | — | — | ✓ | | Predictive Analytics | — | — | ✓ | | API Access | — | — | ✓ | | ERP/CRM Integration | — | — | ✓ | | Webhooks | — | — | ✓ | | Automated Workflows | — | — | ✓ | | Audit Logging | — | — | ✓ | | Support | Email (48hr) | Priority (24hr) | 24/7 Premium | | Account Manager | — | — | ✓ | | Custom Training | — | — | ✓ |

Upgrading Your Plan

When to Upgrade

Consider upgrading when:

Free → Business:

  • Need to add team members
  • Want real-time collaboration
  • Require role-based permissions
  • Need task assignment
  • Want better analytics

Business → Enterprise:

  • Team exceeds 10 members
  • Need API integrations
  • Want AI-powered insights
  • Require dedicated support
  • Need custom workflows
  • Compliance or audit requirements

Upgrade Process

  1. Navigate to Settings → Subscription
  2. Tap Change Plan
  3. Select new tier
  4. Review features and pricing
  5. Confirm upgrade

Takes Effect:

  • Immediately upon confirmation
  • New features activate instantly
  • Team member limits adjust
  • Prorated billing if mid-cycle

Data During Upgrade

All Your Data:

  • Remains completely intact
  • No migration needed
  • Immediate access to new features
  • No downtime

Downgrading Your Plan

When You Might Downgrade

  • Business size decreases
  • Budget constraints
  • Feature needs change
  • Temporary cost reduction
  • Testing lower tier functionality

Downgrade Process

  1. Navigate to Settings → Subscription
  2. Tap Change Plan
  3. Select lower tier
  4. Review consequences carefully:
    • Features you'll lose
    • Team member access changes
    • When downgrade takes effect

Critical: Downgrade Timing

Follows Apple App Store Model:

  • Downgrade takes effect at end of current billing period
  • Not immediate
  • You retain current features until expiration
  • Similar to how Apple subscriptions work
  • Grace period to reconsider

Example:

  • Business plan expires: February 28
  • Request downgrade: February 10
  • Downgrade takes effect: February 28 (not February 10)
  • Continue using Business features until February 28

Impact of Downgrades

Business → Free:

  • All team member access removed immediately when downgrade takes effect
  • Only owner retains access
  • CloudKit sharing disabled
  • Collaboration features unavailable
  • Data remains intact but not shareable
  • Can upgrade anytime to restore team access

Enterprise → Business:

  • Limited to 10 team members
  • System prompts to select which 10 users retain access
  • AI features disabled
  • API access revoked
  • Webhooks stop working
  • Advanced analytics unavailable
  • Support downgraded to Business level
  • Data remains intact

Data Preservation

Your Data Is Safe:

  • Nothing deleted during downgrade
  • All historical data retained
  • Orders, inventory, contacts remain
  • Reports and exports still accessible
  • Can re-upgrade to regain features

What Becomes Inaccessible:

  • Features specific to higher tiers
  • Team member collaboration (if downgrading to Free)
  • Integration connections
  • Advanced reports

Avoiding Downgrade Issues

Before Downgrading:

  1. Export important reports
  2. Download audit logs (Enterprise)
  3. Save custom analytics
  4. Document API integrations for future restoration
  5. Notify team members of coming changes
  6. Plan for single-user operation (if going to Free)
  7. Archive any Enterprise-specific workflows

Consider Instead:

  • Removing inactive team members to stay in tier
  • Annual billing for cost savings
  • Temporary payment plan arrangement
  • Selective feature use to maximize value

Frequently Asked Questions

Can I try Business or Enterprise before buying?

Business plan: Start with Free, evaluate features, then upgrade when ready.

Enterprise plan: Contact sales for demo and trial discussion.

What happens if I exceed user limit on Business plan?

System prevents adding 11th user. Options:

  • Remove inactive user
  • Upgrade to Enterprise
  • Rotate access among team members

Can I change plans multiple times?

Yes, upgrade or downgrade as many times as needed. Each change follows the timing rules (immediate upgrade, end-of-period downgrade).

Is there a discount for annual billing?

Contact sales for annual pricing on Business and Enterprise plans. Typically offers savings vs monthly.

What payment methods are accepted?

  • App Store in-app purchase (Business plan)
  • Credit card (Enterprise plan)
  • Invoice and wire transfer (Enterprise, upon request)

Can I get a refund if I downgrade?

Follows Apple App Store refund policies for Business plan. Contact Apple Support for refund requests.

Enterprise plan refunds per contract terms.

Do you offer non-profit or educational pricing?

Contact sales to discuss discounted pricing for qualifying organizations.

What happens if my subscription expires?

Grace Period:

  • 7 days to renew
  • Read-only access during grace period
  • No data loss

After Grace Period:

  • Access restricted to Free plan features
  • Team members lose access
  • Can reactivate anytime to restore

Can I cancel anytime?

Yes, both Business and Enterprise plans can be canceled anytime.

  • Business: Via App Store subscription management
  • Enterprise: Contact account manager or sales

Is there a setup fee?

  • Free: No cost
  • Business: No setup fee
  • Enterprise: May include implementation services in contract

Can I transfer my subscription to another Apple ID?

Contact support for assistance with subscription transfers. Generally requires coordination with Apple Support.

Do users need their own subscriptions?

No. One company subscription covers all team members up to plan limit.

Getting Help Choosing

Not Sure Which Plan?

Start With Free If:

  • Just starting out
  • Solo operation
  • Testing the platform
  • Budget constrained
  • Don't need team features yet

Choose Business If:

  • Have 2-10 team members
  • Need real-time collaboration
  • Want role-based permissions
  • Ready for shared workflows
  • Need better support

Choose Enterprise If:

  • Large team (10+ members)
  • Need integrations
  • Want AI features
  • Require dedicated support
  • Complex operations
  • Compliance needs

Contact Sales

Unsure or need custom solution?

Reach Out:

  • Email: sales@3nsofts.com
  • In-app: Settings → Help & Support → Contact Sales
  • Phone: [Contact information in app]

We Can Help With:

  • Plan recommendations
  • Custom pricing
  • Enterprise features
  • Implementation planning
  • Migration from other systems

Next Steps