EverTrace Support
Need help with your records, reminders, or EverTrace Plus? Email [email protected].
What to include
Tell us your device, iOS or iPadOS version, what you were trying to do, and what happened. If you share a screenshot, remove personal document details first. Do not send passwords or payment-card details.
Purchases and subscriptions
Apple manages Plus billing, cancellations, and refunds. Use Restore Purchases in EverTrace to request your current purchase status. Monthly and yearly Plus plans unlock the same unlimited-item allowance.
Keep important originals
Your records are stored locally. EverTrace does not provide its own cloud sync or export archive, and support cannot retrieve records from a 3Nsofts server. Keep separate originals and maintain a device backup.