Privacy Policy

Effective Date: April 1, 2026  ·  Last Updated: April 1, 2026

Introduction

Welcome to Tensly ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use the Tensly mobile application (the "App").

Information We Collect

1. Health Data (Stored Locally Only)

Tensly accesses the following health data exclusively through Apple HealthKit:

• Heart Rate — Real-time and historical readings
• Heart Rate Variability (HRV) — Inter-beat interval measurements
• Sleep Data — Sleep duration and quality metrics
• Mindfulness Sessions — Breathing session logs (for baseline calibration)
• Workout Sessions — Exercise context for pattern interpretation

2. App Usage Data (Stored Locally Only)

The App stores the following data locally:

• User Preferences — Notification settings, quiet hours, nudge frequency
• Baseline Measurements — Your personalized physiological baseline (calculated during first 7 days)
• Risk State History — Timeline of your nervous system states (green, yellow, orange, red)
• Nudge Events — Log of notifications sent (for daily cap enforcement)
• Subscription Status — Whether you have an active Premium subscription

3. Subscription & Purchase Data

When you purchase Tensly Premium, Apple processes your payment through the App Store.

We receive:

• ✅ Anonymous transaction receipt (to verify your subscription status)
• ✅ Subscription duration and renewal date

We do NOT receive:

• ❌ Your name, email, credit card details, or any personally identifiable payment information

Apple's payment processing is governed by Apple's Privacy Policy, not ours.

4. Data We Do NOT Collect

Tensly does not collect:

• ❌ Location data
• ❌ Contact lists
• ❌ Camera or photo library access
• ❌ Microphone or voice recordings
• ❌ Email addresses or personal identifiers
• ❌ Usage analytics or crash reports
• ❌ Advertising identifiers (IDFA/GAID)
• ❌ Device identifiers beyond Apple's anonymous transaction receipts

How We Use Your Information

All data processing happens on your device. We use your health data to:

1. Calculate Your Baseline — Establish your personalized physiological norms during the first 7 days
2. Detect Risk States — Analyze real-time HRV and heart rate to determine nervous system state
3. Generate Insights — Provide personalized suggestions based on your patterns
4. Send Notifications — Deliver optional nudges when sustained strain is detected
5. Display History — Show daily and weekly patterns in the App interface

We do not:

• ❌ Use your data for advertising
• ❌ Sell or share your data with third parties
• ❌ Train machine learning models on aggregated user data
• ❌ Perform cloud-based analysis or storage

Data Storage & Security

Local Storage

All health data and app data is stored locally on your iPhone and Apple Watch using:

• Apple HealthKit — Industry-standard health data framework
• SwiftData — Apple's encrypted local database
• iOS Keychain — Secure storage for subscription status

Your data is protected by:

• ✅ iOS device encryption (if you have a passcode/Face ID/Touch ID enabled)
• ✅ Apple's secure enclave
• ✅ App sandboxing (no other apps can access Tensly data)

iCloud Backup (Optional)

If you enable iCloud Backup in iOS Settings, your locally stored app data may be included in encrypted iCloud backups.

This is controlled by Apple, not Tensly. To exclude Tensly from backups:

1. Go to Settings → [Your Name] → iCloud → Manage Storage → Backups
2. Select your device
3. Toggle off Tensly

Note: HealthKit data is never included in iCloud backups by design (Apple policy).

Data Retention

• While App is Installed: Data persists locally
• When App is Deleted: All data is permanently deleted from your device
• Subscription Cancellation: Your data remains intact (you retain access to baseline and history)

Third-Party Services

Tensly integrates with the following Apple services:

1. Apple HealthKit

• Purpose: Access heart rate, HRV, sleep, and mindfulness data
• Data Sharing: None. Data stays on your device.
• Privacy Policy: Apple HealthKit Privacy

2. Apple StoreKit (In-App Purchases)

• Purpose: Process subscription payments
• Data Sharing: Anonymous transaction receipts only
• Privacy Policy: Apple App Store Privacy

3. Apple WatchKit

• Purpose: Communicate between iPhone and Apple Watch
• Data Sharing: None. Communication happens locally via Bluetooth.
• Privacy Policy: Apple Watch Privacy

Tensly does not integrate with any third-party analytics, advertising, or cloud services.

Your Rights & Controls

Health Data Permissions

You control which health data Tensly can access:

1. Open iPhone Settings → Privacy & Security → Health → Tensly
2. Toggle permissions for Heart Rate, HRV, Sleep, etc.
3. Revoking access will limit Tensly's functionality

Notification Preferences

You control notification delivery:

1. Open Tensly → Settings
2. Adjust nudge frequency, quiet hours, or disable entirely
3. Or use iPhone Settings → Notifications → Tensly

Data Deletion

To delete all Tensly data:

1. Delete the App from your iPhone
2. Delete the Watch App from your Apple Watch
3. All local data is permanently erased

To delete only history while keeping the App:

1. Open Tensly → Settings → Advanced
2. Tap "Clear History" (baseline and preferences persist)

Subscription Management

To cancel your subscription:

1. Open iPhone Settings → [Your Name] → Subscriptions
2. Select Tensly Premium
3. Tap Cancel Subscription

Cancellation does not delete your data. You retain access to the App with limited features.

International Users

Tensly is designed for global use. All data processing occurs locally on your device, regardless of your location.

If you are in the European Union (GDPR) or California (CCPA), you have additional rights:

GDPR Rights (EU Users)

• Right to Access — View all data stored locally (via App settings)
• Right to Erasure — Delete the App to erase all data
• Right to Data Portability — Export your data (feature coming soon)
• Right to Restrict Processing — Revoke HealthKit permissions in iOS Settings

CCPA Rights (California Users)

• Right to Know — All collected data is listed in this policy
• Right to Delete — Delete the App to erase all data
• Right to Opt-Out of Sale — We never sell your data (not applicable)

To exercise these rights, contact support@3nsofts.com.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the App or legal requirements.

When we make changes:

• We will update the "Last Updated" date at the top
• If changes are significant, we will notify you via in-app alert
• Continued use of the App constitutes acceptance of the updated policy

You can review the latest version anytime at: 3nsofts.com/tensly/privacy

Contact Us

If you have questions about this Privacy Policy or your data, contact us:

• Email: support@3nsofts.com
• Developer: Ehsan Azish
• Website: 3nsofts.com
• GitHub: github.com/ehsanazish80

Summary (TL;DR)

Tensly Privacy Policy — Because your data belongs to you, not us.

© 2026 3nsofts. All rights reserved.